Questions and Answers on Wine Caddy Rack


What is your company goal?

Our company goal is to eventually sell 1,000,000 Caddy-Racks, thus donating $2,000,000 to our charities, creat jobs directly and indirectly in our communies, and give back to our community by creating positive change with an all natural product.


How do I contact Caddy-Rack?

For general questions or comments, or for commercial orders, please contact us


Does the wine Caddy-Rack have any kind of guarantee?

Yes. Here at Caddy-Rack, we fully stand behind our product. If at any time your Caddy-Rack becomes unfunctionable, please send it back to us along with $20 and we will exchange your rack.


How do I place a wholesale order?

Please use our contact page. Commercial discounts apply when purchasing 20 or more Caddy-Racks. Just send us an email of the amount of Caddy-Racks you want to order. Normally, our discounts range from 20-40%. Caddy-Rack retail display signage is included with orders of 20 or more.


Where can I purchase Caddy-Racks?

You can purchase Caddy-Racks by clicking the Wood Wine Rack link on this website. Look for and ask for Caddy-Rack at your local wine distributing store.


Is the Caddy-Rack all-natural?

Yes, we use only organic finishes on one solid piece of wood?


What are the dimensions and weight of the Caddy-Rack?

The Caddy-Rack measures 8" x 8" x 12" and weighs a little over six pounds.


What species of wood do you use?

We use spruce, cedar, and are always experimenting with other native, readily available species of woods. We are even looking into recycled and reclaimed beams.


Can I paint or alter the look of my Caddy-Rack

Yes, Yes, Yes, Yes, Yes! We love to see pictures of your customized Caddy-Rack. See our Gallery page to send us your pictures. We recommend using the all natural Caddy-Rack for painting.


My Caddy-Rack cracked, is that normal?

Yes. Checking or “cracking” of the Caddy-Rack is the natural ageing process of your Caddy-Rack. We do feel that it does add character unless it renders your Caddy-Rack unfunctionable. A well used Caddy-Rack will become scratched, dented and checked.


My Caddy-Rack’s finish is drying out, what can I do?

In order to restore the finish on your Caddy-Rack, we suggest applying an all natural pure tung oil treatment. This will not stain your Caddy-Rack, only revive the finish of your Caddy-Rack.


How many people currently work for your company?

Two and our dog Jackson. We are however, indirectly creating jobs in our community.


Is every Caddy-Rack really an individual piece of art?

We believe one of the greatest attributes of our product is that every single one is different. From knot holes and character cracks, to wood grain, species and finish, your Caddy-Rack is sure to be a one of a kind.

 

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